--- title: "Become a customer" date: 2025-06-25 author: "Iiris Lauksio" featured_image: "https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2023/05/ValioAimo_brandi_2022-01_palvelu-tarjoilu_1920x550.jpg" --- # Become a customer ![](https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2023/05/ValioAimo_brandi_2022-01_palvelu-tarjoilu_1920x550.jpg)Become our customer today Hello, food professional! We provide you with the ingredients for success. As a Valio Aimo customer, you’ll have access to a wide wholesale selection with a customer model that suits you – easily from one channel and with a single invoice. 💙 Valio Aimo® is a wholesale and food company that brings expertise and innovative solutions where they’re needed the most. We return all our operating profits to Finnish dairy farmers — because for us, food is not only about taste, but also about meaning. We are a proven fair partner. According to a brand survey conducted by Taloustutkimus in autumn 2025 (n = 141), 88% of our customers find ordering through our channels easy, and 84% rate our delivery reliability as good. Our NPS score is excellent (73). You can become a Valio Aimo customer regardless of your industry — from anywhere in Finland. If you’re already a customer, you can manage your information or order a new wholesale card through the [My Aimo service](https://www.valioaimo.fi/en/become-a-customer/my-aimo/). ## Delivery wholesale **Order wholesale products delivered directly to your location.** As a credit customer, you can pay by invoice or as a “Pay now” customer, in which case you pay for your order immediately. [apply for credit customership](https://www.signom.com/valioaimo/PowerFormFlow.signom?flowId=VALIOAIMO_LUOTTO_HAKEMUS&locale=en_US) [Apply for Pay Now customership](https://www.valioaimo.fi/en/become-a-customer/delivery-wholesale-pay-now-customership/) --- - A selection of 25,000 products - Nationwide delivery - You can also shop at our Cash & Carry stores - Order easily from our [online store](https://toimitustukku.valioaimo.fi/en/) ## Direct customership Order Valio’s own products directly from the manufacturer and pay by invoice. Register for the **VALO Ordering Service** or [contact our sales team.](https://www.valioaimo.fi/en/contact-information/) [Register for VALO tilauspAlvelu](https://valotilaus.fi/fi/all/login/register) --- - Order products made by Valio - Nationwide delivery - Easy ordering in [VALO Tilauspalvelu online store](https://valotilaus.fi/en/all/) ## Cash & Carry stores **You can also shop at our stores in Helsinki and Vantaa** and pay by card. If you wish to pay by invoice, you can apply for a credit account. [apply for credit customership](https://www.signom.com/valioaimo/PowerFormFlow.signom?flowId=VALIOAIMO_LUOTTO_HAKEMUS) [Apply for Pay Now customership](https://www.signom.com/valioaimo/PowerFormFlow.signom?flowId=VALIOAIMO_KATEIS_HAKEMUS&locale=en_US) --- - Our Cash & Carry stores Helsinki and Vantaa - Click & Collect service available in Helsinki store - Check product availability directly in our [online store](https://pikatukku.valioaimo.fi/en/) ## Valio Aimo is their choice ![](https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2026/02/VA0126_gallup_Toni_Vaheri_Leena_Nuolioja-1300x867.jpg) We chose Valio Aimo wholesale as our partner because it allows us to centralize our purchasing in one place. It makes everyday operations easier and reduces unnecessary hassle. Aimo’s delivery reliability in Lapland is absolutely vital to us. **-Toni Vaheri ja Leena Nuolioja, Entrepreneurs, Rouhe-restaurants, Äkäslompolo** ![](https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2026/02/VA0126_gallup_Nina_Lyytinen-1300x867.jpg) Valio’s way of operating supports our values and objectives. Close cooperation with Finnish dairy farmers strengthens domestic primary production, animal welfare, and employment. **-Nina Lyytinen, Development Manager, Juvenes** ![Riina Rajapuro, henkilöstöjohtaja Uudenmaan Leipä](https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2026/02/VA0126_gallup_Riina_Rajapuro-1300x867.jpg) Prices are competitive, and the raw materials are high‑quality and consistent. That’s why, after comparing prices, we have always ended up choosing Valio Aimo. **-Riina Rajapuro, Director of Human Resources, Uudenmaan leipä** ## Frequently asked questions ###### **What types of customer accounts are available?** You can be either a wholesale customer or a direct customer. As a wholesale customer, you have access to over 25,000 wholesale products. We can deliver products directly to your location anywhere in Finland with excellent delivery reliability. You can also shop in person at our Cash & Carry stores in the Helsinki metropolitan area and use the *Click & Collect* service. As a direct customer, you can order products straight from manufacturers, without intermediaries. You’ll have access to the VALO Tilauspalvelu™, owned and operated by Valio. Through this service, you can place orders either as a contract customer with our suppliers or as a business customer without a contract. Products are delivered via Valio’s distribution network throughout Finland, and you’ll receive an invoice directly from the supplier you’ve made an agreement with. ###### **How long does it take to become a customer?** It takes just a brief moment [to fill in the application](https://www.signom.com/heinontukku/PowerForms.signom?locale=en_US). We will get back to you within a few weekdays on average. ###### **What do credit and direct customer accounts mean?** **As a credit customer,** you pay for your purchases by invoice, whether you shop in the online store or at an Cash & Carry store. **As a direct customer,** you pay for your purchases immediately at the time of ordering, either in the online store or at the Cash & Carry store checkout. ###### **Can I switch from a direct pay **customership** to a credit **customership**?** Yes, you can. The easiest way to do this is by filling out the [credit customer application](https://www.signom.com/heinontukku/PowerForms.signom?locale=en_US). ###### **Do I need an Aimo customership to order online?** To order from a delivery wholesale you need a Valio Aimo customership. [Become a customer easily and free of charge here](https://www.signom.com/heinontukku/PowerForms.signom?locale=en_US). VALO Tilauspalvelu™ serves in various ways – for corporate customers of our suppliers or for business customers without contract customerships. ###### **I’m already a customer – how do I get access to the online store, Valo, or Minun Aimo?** If you’re already a Valio Aimo customer and have a customer number, you can register as a user using the registration form. After that, we will confirm your user account, and you’ll receive a message when your login credentials are active. - Register for the **[delivery wholesale online store](http://toimitustukku.valioaimo.fi/en/).** The same login credentials also work for the **[Minun Aimo](https://minunaimo.valioaimo.fi/en)** service. - Register for the **[Valo Tilauspalvelu](https://valotilaus.fi/fen/all/)™**. ###### **What payment methods are available to Valio Aimo® customers?** You can pay by invoice, payment card, mobile payment, or online banking. The payment method is agreed upon when your customer account is created. When filling out the application, choose whether you want to be a cash or credit customer, and fill in the appropriate application accordingly. ###### **How do I get a wholesale card?** You’ll need a wholesale card when shopping at our Cash & Carry stores in Helsinki or Vantaa. A digital version of the card is available in the **[Minun Aimo](http://minunaimo.valioaimo.fi/en)** service. You can also easily order new digital wholesale cards through the Minun Aimo service. Show the card at checkout to receive your contract-based pricing. If you’re already a customer but don’t yet have login credentials for Minun Aimo, register **[here](https://toimitustukku.valioaimo.fi/en/login/register)**. The same credentials work for the online store. If you’re not yet a customer, fill out a customer application (opens in a new tab). **Tip:** Save the card to your phone’s home screen or bookmarks so it’s always easy to access. ###### **How can I update my customer information?** You can update your customer details, manage wholesale cards, and maintain your alcohol and tobacco licenses in the **Minun Aimo** service. ###### **Can I pick up the products I’ve ordered?** In our **Helsinki Cash & Carry store**, we offer a *Click & Collect* service, which allows you to place your order in advance and pick it up when it’s convenient for you. Currently, pickup is not available elsewhere in Finland.