--- title: "My Aimo" date: 2025-12-31 author: "Hanna Vuorinen" featured_image: "https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/03/MinunAimo_Toni_Bjokrholm_tabletilla_2000x1335.jpg" --- # My Aimo ![](https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/03/1920x550_Hero_Toni_.jpg) ## My Aimo # A convenient service for our customers My Aimo has been designed to make our customers’ everyday life easier and faster. When you start using My Aimo, you’ll never again have a wholesale card in the wrong pocket, a missing purchase report, or an empty head when it comes to recipe ideas. [HOW TO LOG IN](https://www.valioaimo.fi/en/become-a-customer/my-aimo/#log-in) [**We recommend**](https://www.valioaimo.fi/en/become-a-customer/my-aimo/#we-recommend) [Benefits](https://www.valioaimo.fi/en/become-a-customer/my-aimo/#benefits) ## What is the My Aimo service? In My Aimo, you can quickly and easily find all the essential information you need: customer service, your purchase reports and the carbon footprint data of your food purchases, your customer details with price lists, your digital wholesale card, recipes and information hub, as well as the always helpful A.I.mo – your AI assistant. When everything you need is in one place and always easily accessible, you speed up your work and save time. ## **How to Log in to My Aimo** ### **Valio Aimo online store customers** You can access My Aimo using the same login credentials as for the Valio Aimo online store. [LOG IN](https://minunaimo.valioaimo.fi/en) If you have forgotten your password, [request a new one here](https://toimitustukku.valioaimo.fi/en/login/forgot-password). If you are a Valio Aimo wholesale customer but do not yet use the online store, [you can register as a user here](https://toimitustukku.valioaimo.fi/en/login/register). ### Other **customers** Currently, My Aimo is available only to Valio Aimo online store users. We are continuously working to ensure that all our other customers can access the service as soon as possible. We will let you know as soon as you can log in to My Aimo! ## **We recommend My Aimo** ![](https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/03/Aimo_800x800_Jenni-Mattsson.jpg) “Kun ostovolyymit on isot, on tärkeää ostaa sovittua tuotetta sovitulla hinnalla. Tätä pystyn seuraamaan Minun Aimossa. Se varmistaa halutun katteen.” -Jenni Mattsson, Development Manager, Restbar Group Oy ![](https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/03/Aimo_800x800_Toni-Bjorkholm.jpg) “Minun Aimossa ongelmat voi ratkaista helposti itse saman tien, eikä tarvitse soitella kenellekään tai jonottaa puhelinpalvelussa.” -Toni Björkholm, Food And Beverage Operations Manager, Strawberry-hotels ## **My Aimo provides versatile support** - You can review and compare **your purchases** either at a general level or in detail, using exactly the information you need. You can also download purchase reports to Excel. - Manage your own **customer details**, including permissions and wholesale cards. In My Aimo, your digital wholesale card is always with you. - See your **net-priced products** and discount levels by product group. - Track the **climate impact** of your food purchases and analyze their carbon footprint. - Stay up to date on **current topics** such as events, trainings, and other inspiring, useful information intended exclusively for our customers. - Get fast **customer service** and keep all communication in one place. - Access a rich **recipe bank** where you can save your favorite recipes. - Take advantage of A.I.mo, the **AI assistant** that quickly finds the information you need. ![](https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/03/1920x550_Hero_Noora.jpg) “Customers have asked for a digital wholesale card, and now it’s available in My Aimo. It’s easy to show at the Cash & Carry shop checkout, and the card is never lost or stuck in a colleague’s wallet again.” – Noora Utriainen, Sales Assistant, Valio Aimo ![](https://cdn-wp.valio.fi/valio-wp-network/sites/2/2023/08/mobile-icon.aa2df83d.svg)### **3 good reasons to log in to My Aimo** If you are a Valio Aimo online store customer, you should take advantage of the help My Aimo offers because: 1. **Logging in** to My Aimo is easy, and managing your tasks is convenient and efficient. 2. **All your important information**—from purchase reports and customer details to your wholesale card and favorite recipes—is in one place and easily accessible. 3. **This is something special**: My Aimo’s own A.I.mo AI assistant is always ready to help you. Plus, familiar Aimo experts are behind the service, just one message away. Your message is automatically directed to the right Aimo who knows how to assist you. ## Frequently Asked Questions about My Aimo ###### I’m not yet a Valio Aimo customer. How can I start using My Aimo? Join Valio Aimo as a wholesale customer to get full access to all My Aimo services. You can [sign up as a customer here](https://www.valioaimo.fi/en/become-a-customer/). ###### I don’t remember my Valio Aimo online store username. What should I do? Your username is the email address listed in our customer records. If you’re unsure which email address is on file, please contact our online store support at valioaimonetti@valio.fi. ###### I’m not yet a Valio Aimo online store customer. Can I register as a customer now? If you are a Valio Aimo delivery or cash-and-carry customer but place your orders, for example, through phone sales or in person at the cash-and-carry, you can register for the online store. To register, you will need your customer number. [You can register here](https://toimitustukku.valioaimo.fi/en/login/register). ###### I’m a VALO Ordering Service™ customer. How can I access My Aimo? Unfortunately, you’ll have to wait a little longer. We are currently working to ensure that VALO Ordering Service™ customers can access My Aimo as soon as possible. ###### Who can I ask for help with using My Aimo? The service includes the A.I.mo AI assistant, which you can ask anything, and it will find the information for you in just a few seconds. In addition, you have access to tutorial videos that help you easily learn the key features of the service. And of course, the Aimo team is here for you! You can send us a message directly through My Aimo. ###### Do I have to start using My Aimo? No, but it’s worth it! In My Aimo, you’ll find all your important information—from purchase reports and customer details to your wholesale card and favorite recipes—so everything is easily accessible in one place. The service is supported by My Aimo’s own A.I.mo virtual assistant, and familiar Aimo experts are also behind the scenes, just one message away. For example, your messages in the service are automatically directed to the Aimo who can best help you. Logging in to My Aimo is simple, and handling tasks is convenient and efficient, so we believe it will become your trusted everyday assistant! ## **Hello food professional, we offer you the ingredients for success!** As a Valio Aimo customer, you get access to an extensive wholesale selection with a customer model that suits you. [BECOME A CUSTOMER](/en/become-a-customer/) ![](https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/05/icon-shopping-cart.svg) Applied expertise that works for you ![](https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/05/icon-portfolio.svg) Innovative tools for everyday work ![](https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/05/icon-package.svg) Meaningful Finnish origin ![](https://cdn-wp.valio.fi/valio-wp-network/sites/2/2025/05/icon-products.svg) Own production, tailored for you