---
title: "New online store"
date: 2024-03-14
author: "Hanna Vuorinen"
featured_image: "https://www.valio.fi/cdn-cgi/image/format=auto/https://cdn-wp.valio.fi/valio-wp-network/sites/2/2024/03/Valio-Aimo_tilauksen-muokkaus_l2000.jpg"
---
# New online store
## New carefree online store
Valio Aimo® online store has been renewed.
We have been building a new online store for quite some time now, aiming to make your workdays as smooth as possible.
[to the new online store](https://toimitustukku.valioaimo.fi/en/login)
## Here’s how you log in to the new online store
### Our customer
In the new online store, your username is your email address.
1. If your email address was linked to old online store, you have received an email invitation to the new store. [**Please create a new password for yourself here**](https://toimitustukku.valioaimo.fi/en/login/forgot-password).
2. If your email address was not previously linked to the old online store, [**please register as a new user of the new online store here**](https://toimitustukku.valioaimo.fi/en/login/register).
All your information, including your order history and templates, can be found in the new online store. However, please note that if you edit templates in the old online store after receiving the email invitation, the edits will not be updated to the new online store.
[delivery wholesale online store](https://toimitustukku.valioaimo.fi/en/login)
[cash & carry online store](https://pikatukku.valioaimo.fi/en/)
### New customer
The new Valio Aimo® online store acts as your partner in shopping. You will find numerous new features to make your daily life much smoother.
Apply for customership, and you’ll be able to enjoy the easy everyday life offered by the online store.
[become a customer](https://www.signom.com/heinontukku/PowerForms.signom?locale=en_US)
## Frequently asked questions about the new online store
###### When can orders be placed in the new online store?
The new **Delivery Wholesale** and **Cash & Carry** online stores are now available, and orders can be placed as usual.
The old online stores will be discontinued shortly.
###### I haven’t received an invitation to my email, what should I do?
Invitations to use the new online stores have been sent out in multiple batches during January to March.
If you haven’t received an invitation, please contact the online store support at valioaimonetti@valio.fi.
###### Who can I ask for help with using the new online store?
”Don’t worry, all the Aimos are here to help you! Even though the online store is user-friendly, you may feel unsure at first, and that’s why we are here. Contact us at valioaimonetti@valio.fi or 010 381 7670 (weekdays from 7 am to 4 pm).
###### I don’t know my username, what should I do?
Your username in the new online store is the email address in our customer records. If you’re unsure which email address is in the records, please contact our online store support at valioaimonetti@valio.fi.
###### My colleague also wants access to the online store. How can they get their log in details?
Your company has an administrator who can create new users for other employees of the company.
You can also request user detaila from the online store login page at by selecting ’Register as a user.’ Your request will then be sent to your administrator for approval.
###### If I’m not yet a Valio Aimo customer. How can I log in to the online store?
The online store is for Valio Aimo customers, so you need to have a Valio Aimo account and customer number. [Fill out the application](https://www.signom.com/heinontukku/PowerForms.signom?locale=en_US) easily online, and soon you’ll be able to make carefree orders from the online store.
###### Is the new online store intended for Delivery Wholesale or Cash & Carry customers?
We have separate online stores for Delivery Wholesale and Cash & Carry customers. Both online stores have been renewed.
In the Delivery Wholesale online store, you can order products, and we’ll deliver them directly to your location in a pre-agreed manner. In the Cash & Carry online store, you can see the product range of our stores in the Helsinki metropolitan area and place pickup orders at the Helsinki Cash & Carry.”
In your customer profile, it’s specified whether you shop at the Delivery Wholesale or the Cash & Carry. If you’d like to discuss your account, [our customer support team](https://www.valioaimo.fi/valio-aimo-in-english/#contact) will be happy to assist you.”
###### Do order templates and order history transfer from the old online store to the new one?
Yes, order templates and order history will transfer from the old store to the new one for your use.
However, please note that the data will transfer when you receive the email invitation to the new online store. If you make changes to order templates after this in the old store, they will not be updated in the new store.
###### ”I use VALO Tilauspalvelu™. How does the new online store affect me?
We are renewing the Valio Aimo Delivery Wholesale and Cash & Carry online stores. VALO Tilauspalvelu™ will continue to operate as usual, and the new wholesale online storer will not affect the use of VALO Tilauspalvelu™.
## More carefree features
The new Valio Aimo® online store is your partner in shopping. You’ll find numerous new features to make your daily life significantly smoother.
- **Modify an approved order**: You can add products to an existing order or adjust the quantities of products already included. This allows you to manage waste more effectively.
- **Create multiple shopping carts at once**: Because your operations always have a long-term focus, you can now plan orders for several weeks in advance and confirm them as your plans become clearer.
- **Product and availability information, sales units, and pricing details clearly displayed**: We understand how busy your daily life can be, and online shopping should be smooth and easy above all. We’ve made numerous improvements to how you view information in the new online store. You can now see prices both including and excluding VAT, making it easier for you to consider the selling price of your products.
## **Hello food professional, we offer you the ingredients for success!**
As a Valio Aimo customer, you get access to an extensive wholesale selection with a customer model that suits you.
[BECOME A CUSTOMER](/en/become-a-customer/)
Applied expertise that works for you
Innovative tools for everyday work
Meaningful Finnish origin
Own production, tailored for you