Become a customer
Our customers are not one and the same, and one solution is not suitable for everyone. That’s why we always tailor the customership to best suit your specific needs. If you’re already a customer, you can manage your information or order a new wholesale card via the Minun Aimo service.
Delivery wholesale
Order wholesale products delivered directly to your location.
As a credit customer, you can pay by invoice.
- A selection of 25,000 products from over 800 suppliers
- Nationwide delivery
- Order easily from our online store
- You can also shop at our Cash & carry stores
Direct customership
Order Valio’s own products directly from the manufacturer and pay by invoice. Register for the VALO Ordering Service or contact our sales team.
- Order products made by Valio
- Nationwide delivery
- VALO Tilauspalvelu online store is at your disposal – a convenient online store for easy ordering.
Cash & Carry stores
You can also shop at our stores in Helsinki and Vantaa and pay by card or cash. If you wish to pay by invoice, you can apply for a credit account.
- Our Cash & Carry stores serve you in Sörnäinen, Helsinki and Koivuhaka, Vantaa
- You can also order online and pick up your purchases from our Helsinki store
- Check product availability directly in the online store
Frequently asked questions
You can be either a wholesale customer or a direct customer.
As a wholesale customer, you have access to over 25,000 wholesale products. We can deliver products directly to your location anywhere in Finland with excellent delivery reliability. You can also shop in person at our Cash & Carry stores in the Helsinki metropolitan area and use the Click & Collect service.
As a direct customer, you can order products straight from manufacturers, without intermediaries. You’ll have access to the VALO Tilauspalvelu™, owned and operated by Valio. Through this service, you can place orders either as a contract customer with our suppliers or as a business customer without a contract. Products are delivered via Valio’s distribution network throughout Finland, and you’ll receive an invoice directly from the supplier you’ve made an agreement with.
It takes just a brief moment to fill in the application. We will get back to you within a few weekdays on average.
As a credit customer, you pay for your purchases by invoice, whether you shop in the online store or at an Cash & Carry store.
As a cash customer, you pay for your purchases immediately at the time of ordering, either in the online store or at the Cash & Carry store checkout.
Yes, you can. The easiest way to do this is by filling out the credit customer application.
To order from a delivery wholesale you need a Valio Aimo customership. Become a customer easily and free of charge here.
VALO Tilauspalvelu™ serves in various ways – for corporate customers of our suppliers or for business customers without contract customerships.
If you’re already a Valio Aimo customer and have a customer number, you can register as a user using the registration form. After that, we will confirm your user account, and you’ll receive a message when your login credentials are active.
- Register for the delivery wholesale online store. The same login credentials also work for the Minun Aimo service.
- Register for the Valo Tilauspalvelu™.
You can pay by invoice, payment card, mobile payment, or online banking. The payment method is agreed upon when your customer account is created. When filling out the application, choose whether you want to be a cash or credit customer, and fill in the appropriate application accordingly.
You’ll need a wholesale card when shopping at our Cash & Carry stores in Helsinki or Vantaa. A digital version of the card is available in the Minun Aimo service. You can also easily order new digital wholesale cards through the Minun Aimo service.
Show the card at checkout to receive your contract-based pricing.
If you’re already a customer but don’t yet have login credentials for Minun Aimo, register here.
The same credentials work for the online store.
If you’re not yet a customer, fill out a customer application (opens in a new tab).
Tip: Save the card to your phone’s home screen or bookmarks so it’s always easy to access.
You can update your customer details, manage wholesale cards, and maintain your alcohol and tobacco licenses in the Minun Aimo service.
In our Helsinki Cash & Carry store, we offer a Click & Collect service, which allows you to place your order in advance and pick it up when it’s convenient for you. Currently, pickup is not available elsewhere in Finland.
Online stores
Delivery wholesale for the entire country
Quick and efficient, our delivery wholesale serves all industry operators in an average of 24 hours of the order. To browse the selection of the delivery wholesale and make an order you need a Valio Aimo customership.
Cash & Carry stores
Our Cash & Carry stores are a convenient shopping place for the food and beverage industries’ professionals. We are open from early morning onwards at Sörnäinen, Helsinki and Koivuhaka, Vantaa. To order from a Cash & Carry store you need a Valio Aimo® customership.
VALO Ordering service
VALO Tilauspalvelu offers industry professionals ordering directly products from the most significant suppliers in Finland. As an Aimo customer you have access to the entire distribution network of Finland. If you don’t have an Aimo customership you will receive your delivery to the capital region.
“Valio Aimo has been actively present in our daily operations, even during challenging times. For example, managing raw material price fluctuations together has been a great example of pulling together as a team. I greatly appreciate that Valio Aimo understands the importance of shared goals. I genuinely feel that we’re striving for mutual success. Our contact person’s dedication and reliability have taken our collaboration to an even more solid level.”
– Arto Rastas, Chef & Restaurant owner
“Everyday operations with Valio Aimo are smooth and easy: the agreed products are always available, and placing orders is simple. In our business, speed is key, and Valio Aimo’s delivery schedule supports this perfectly; when I place an order at 4 PM, I receive the goods delivered to the kitchen by 8 AM the next day. It’s the small practical things that matter most to us – and Valio Aimo has them well covered.”
– Jarkko Peura, Head Chef, Restaurant Brahe, Hämeenlinna
“Valio Aimo delivers on promises and stays in regular contact. The product range is wide enough, and new items have been added according to our needs. Our inventory management – and thus waste reduction – is supported by the ability to order small quantities instead of full boxes. We’ve been pleasantly surprised by how few product shortages or delivery errors there have been. That has freed up valuable time for operational work.”
– Sakari Savolainen, Head Chef, Marriot Courtyard Tampere City
“At our central kitchen, Karpalo, we prepare around 550 portions of lunch, dinner, desserts, and pastries each day. To run and develop this operation, we need reliable partners like Valio Aimo. From the very beginning, the collaboration has been professional, dependable, and effective. With Valio Aimo, we’ve succeeded in creating reliability, efficiency, and higher quality service in a cost-effective way. We also make use of Valio Aimo’s Cash & Carry stores, which perfectly complement the services of their delivery wholesale. I believe successful collaboration is built when experts from different fields work seamlessly together, understanding and leveraging each other’s expertise and opportunities. It has been a pleasure to develop services that support joy in life together with the joyful professionals at Aimo!”
– Matti Mattinen, Head Chef, Hoitokoti Päiväkumpu Oy
“Shopping at Valio Aimo’s Cash & Carry store is easy, the customer service is professional, and I always feel welcome. They’ve added products to the selection that we needed from outside their standard range, which is a great example of their flexibility! Our Cash & Carry store account manager has actively followed up on our needs, checked in with us, and continuously mapped out what we require. They helped us find the right product, Valio Fontal, which has helped us secure our place among the most popular pizzerias in our area.”
– Mazlum Elek, Restaurant Manager, Masa’s Pizza Töölö
“Valio Aimo provides excellent customer service and offers a wide range of products that meet all our needs. Their proactive approach and ability to deliver tailored solutions have made a strong impression. Furthermore, their delivery speed and product quality have consistently met or exceeded our expectations. Their capacity to innovate and adapt to our needs has made the collaboration especially valuable. Valio Aimo is always one step ahead, which makes them a unique partner.”
– Siyamet Akyun, Entrepreneur, Sotto Pizza & Bar Käpylä