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Contact information

Here you can find the contact details for all the Aimos. Please don’t hesitate to reach out if you have any thoughts or questions. We are here to create the perfect solutions for you, together. Also, check out My Aimo, our customers’ self-service channel, where you can easily manage your information.

What is your request about?

Sales service

Sales service Aimos are always ready to assist you with making orders. We are happy to help you in choosing the right product.

Satu Mäkelä​

Satu Mäkelä​

Aluemyyntipäällikkö​ Etelä-Pohjanmaa, Pohjanmaa, Keski-Pohjanmaa, Keski-Suomi, Pirkanmaa ja Pohjois-Satakunta
050 384 0212

Customer service

myyntipalvelu@valio.fi l 010 381 190 (on weekdays from 8 AM to 4 PM)

myyntipalvelu@valio.fi l 010 381 197 (on weekdays from 8 AM to 4 PM)

In My Aimo, you can update your customer information, manage wholesale cards and maintain your alcohol and tobacco licenses.

Our customer register is also available to help you when you want to inquire about your customer information: asiakasrekisteri@valio.fi l 010 381 190 (on weekdays from 7:30 AM to 4 PM)

Wholesale orders: asiakastuki@valio.fi | 010 381 7600 (weekdays from 7 AM to 4 PM)

Direct orders: asiakaspalaute@valio.fi | 010 381 2678 (weekdays from 7 AM to 4 PM)

Wholesale orders: asiakastuki@valio.fi | 010 381 7600 (weekdays from 7 AM to 4 PM)

Direct orders: asiakaspalaute@valio.fi | 010 381 2678 (weekdays from 7 AM to 4 PM)

Please send your complaint at latest the next business day after delivery. Include your customer number, order number, product name or number, quantity of products, and reason for the notice. For wholesale orders, you can make the complaint most conveniently directly in our online store.

Valio Aimo online store support: valioaimonetti@valio.fi | 010 381 7670 (weekdays from 8 AM to 3 PM)

VALO Tilauspalvelu support: asiakaspalvelu@valotilaus.fi | 010 381 2643 (weekdays from 9 AM to 3 PM)

You can inquire about issues related to logging in, payments, or using the online store. The Valio Aimo online store also features a convenient chat service, where you can get quick answers to your questions.

Cash & Carry stores

Welcome to shop at our stores in the Helsinki metropolitan area! Both of our Cash & Carry stores are conveniently located with excellent transport connections, and there are free parking spaces available for our customers.

Helsinki

Vanha talvitie 2, 00580 Helsinki

OPEN: Mon-Fri 7–18, Sat 8–17, Sun 9–16

Tel. 010 381 7645 / 040 834 7817

Vantaa

Niittytie 12, 01510 Vantaa

OPEN: Mon-Fri 7–18, Sat 8–17, Sun 9–16

Tel. 010 381 7696

Exceptional opening hours

Fri 03.04.2026 – CLOSED
Sun 05.04.2026 – CLOSED
Mon 06.04.2026 – Open 09:00-16:00
Fri 01.05.2026 – CLOSED
Thu 14.05.2026 – Open 09:00-16:00
Fri 19.06.2026 – Open 07:00-12:00
Sat 20.06.2026 – CLOSED
Sat 31.10.2026 – Open 09:00-16:00
Sun 06.12.2026 – CLOSED
Thu 24.12.2026 – CLOSED
Pe 25.12.2026 – CLOSED
Fri 26.12.2026 – Open 09:00-16:00
Fri 01.01.2027 – CLOSED

Procurement

Product management handles the procurement of products for Valio Aimo wholesale. Contact the product and procurement managers when you want to offer products to our selection.

Ida Nurminen

Ida Nurminen

Tuoteryhmäpäällikkö / Category Manager teolliset elintarvikkeet, juomat & non-food -tiimit / industrial groceries, beverages & non-food teams
050 412 1999
Emma Ollinmaa

Emma Ollinmaa

Tuoteryhmäpäällikkö / Category Manager teolliset elintarvikkeet & pakasteet -tiimit / industrial groceries, frozen food teams
040 762 9512
Miska Helin

Miska Helin

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager hedelmät & vihannekset / fruits & vegetables
050 310 6709
Vera Nyblin

Vera Nyblin

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager hedelmät & vihannekset / fruits & vegetables
050 434 2111
Seppo Lindfors

Seppo Lindfors

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager maitotaloustuotteet & lihajalosteet / dairy products & processed meat
040 668 4355
Inka Hirmasto

Inka Hirmasto

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager leipomo- ja leivontatuotteet & tuore leipä / bakery and baking products & fresh bread
050 436 7846
Heidi-Maria Päivikkö

Heidi-Maria Päivikkö

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager jäätelöt, makeiset, snacks, myllytuotteet & palkokasvit / ice cream, sweets, snacks, milling products & legumes
040 757 5858
Laura Miettinen

Laura Miettinen

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager pakastevihannekset & -marjat, valmisruoka / frozen vegetables & berries, prepared meals
044 588 9945
Marika Fröberg

Marika Fröberg

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager kasviöljyt, kastikkeet, keitot & tahnat, ketsupit & sinapit, hillot, marmeladit ja soseet / vegetable oils, sauces, soups & pastes, ketchups & mustards, jams, marmalades and purées
050 398 0494
Pauliina Peltola

Pauliina Peltola

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager säilykkeet, makeutus, mausteet, suola & etikat / canned food, sweeteners, spices, salt & vinegars
050 593 4434
Ida Aaltonen

Ida Aaltonen

Valikoima- ja hankintapäällikkö / Assortment and Sourcing Manager non-food & väkevät alkoholit / non-food & strong alcohols
050 384 0006

Warehouses

When delivering products to our warehouses, please note the correct delivery doors and times. This document contains the correct delivery door for each product category and the operating hours of our goods reception.

Orionintie 18–22, 02200 Espoo

Pienen Neulamäentie 5, 70800 Kuopio